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Benecare Direct

Quality Orthopaedic & Healthcare Products

Here at BeneCare Direct, we supply high-quality orthopaedic and healthcare products to the general public and to medical professionals and organisations.

Our comprehensive range includes Braces & Supports (for Ankle, Foot, Arm, Shoulder, Knee, Wrist and Thumb), Casting & Splinting Materials, First Aid Supplies & Foot Care products.

Help & Advice

Shipping

What countries do you ship to?

We ship to customers all over the world. Simply enter your delivery address during checkout to see the shipping options and costs available for your location.

If your country isn't listed at checkout, please get in touch with our customer support team at support@benecaredirect.com and we'll do our best to help arrange delivery.

How long will it take to receive my order?

Delivery times depend on the shipping option you choose and your location.

For UK orders, we offer three delivery options:

  • Next Day Delivery
  • Express Delivery (1–2 working days)
  • Standard Delivery (3–5 working days)FREE on all UK orders.

For international orders, delivery times will vary depending on the destination and shipping method selected. During checkout, you'll be able to choose from the available delivery options for your country and see the estimated delivery times before completing your order.

Returns and Refunds

How do I return a product?

Items can be returned for a full refund or exchange if they are unopened, in their original packaging, and in a re-saleable condition. Once your return has been received and approved, refunds are typically processed within 7 working days.

Please return items to BeneCare Direct, Branson Court, Branson Street, Manchester, M40 7FP, and include a note with your order details and reason for the return.